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battery problem

Warrvin
Level 7

Hello, I have an asus tuf gaming a15 with rtx 3050ti and Ryzen 7 6800h, I haven't used it for a long time, now I have problems with power or battery, the bottom line is that when the battery is connected, it turns on, the charge shows 0% and in aida 64 it says that the critical level, but after a few seconds it turns off, while sometimes showing a charge level of 100% during shutdown, while if you turn off the battery, the laptop is fully functioning as usual. Tell me where to dig to find the problem, I myself have a multimeter and had experience working with boards, but not a laptop, so I can check the motherboard components.

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2 REPLIES 2

Warrvin
Level 7

also, in the Bios mode and the connected battery, it does not turn off

alexjhird
Level 7

It sounds like your battery might be failing or there's an issue with the charging circuit. First, check the battery's health and connections with your multimeter to ensure it's providing the correct voltage. If the battery is defective, replacing it might resolve the issue; otherwise, inspect the charging circuit for any faults or damaged components.