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Asus Tuf Gaming F15 I5-11400H RTX3050 (FX506HC) Crashing Games

Krytyy
Level 7

Hello. My girlfriend has had an Asus Tuf Gaming F15 (FX506HC) laptop for a year now, which has a serious problem. The laptop loads every game launched from the graphics card to the desktop. I don't have the strength for it anymore. For 2 weeks I have been looking for a solution on the Internet to bypass the warranty process, which will probably take a long time, but there are many problems like ours and no solutions.

It started with Beam.ng Drive, the game ran for about 5 minutes and then showed the problem "GPU Driver is not responding". Of course, I thought it was about the driver, so I took care of it, nVidia expirience didn't help because it caused an error in downloading the driver and there was nothing I could do about it. I installed the driver myself, but nothing helped. I checked all updates, bios, temperatures. Everything should be fine. Something that amused me the most was broforce, which didn't even want to load the game. The game in the menu simply crashes to the desktop, so I was surprised that Minecraft works flawlessly. It quickly turned out that Minecraft was rendered from the integrated card. So I switched Minecraft to the nVidia card, let me remind you only RTX3050. Crash appeared after 5 minutes.

So I installed the entire Windows 11 Home system from scratch, updated it again, etc. NVidia Expirience worked, installed the driver. I ran minecraft from the graphics card and it works. Until then... Sometimes it crashes, sometimes it doesn't. When I turn on RLCraft, the game crashes (without shaders) after 10 minutes, while on the integrated card it runs at 120fps all the time. So I ran optifine itself on 1.20.1 with sildurs vibrant medium shaders. First impression, it works. It worked for 15 minutes, then crashed every 5 minutes.

What have I tried? 1. Format the system 2. Install/Reinstall nvidia drivers 3. PrecisionX Lock Clock-P ship boost 4. Reinstall DirectX 5. Force high performance 6. Lock the frame rate. It turns out that the card crashes games under any load or higher. The laptop is clean and well-kept, I won't take it apart because it will void the warranty. Can any of you help us or will only an RMA help us? I have already written an email to Asus about this. 

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5 REPLIES 5

kikimahe
Level 10

Hi,

Have you tried to completely uninstall the Nvidia driver with "DDU uninstaller" ?

First, Stop Windows Update so that it doesn't install the latest version of the Nvidia driver. Then install the ASUS certified driver available on the ASUS support page for your model.

This driver is outdated, but it is certified by ASUS to work perfectly on your laptop.

  • If it works it's probably a problem with the latest Nvidia drivers
  • If this does not work, you will probably have to return the laptop to Asus support.

Good Luck. 

TUF GAMING F17 (2022) FX707ZM
I7 12700H / RTX 3060 / 32 Go

In safe mode via DDU, I removed the drivers and installed the ones recommended from the Asus website. Below is a video of what it looks like

https://drive.google.com/file/d/1HxDpLZJUqcVwg5L3w0nxwWz7yABdY6iq/view?usp=drivesdk

 

I can't see your video, access to your Google Drive is denied.

But above all, now that this driver has been installed, do you still have a problem with your games?

TUF GAMING F17 (2022) FX707ZM
I7 12700H / RTX 3060 / 32 Go

Check it now 

https://drive.google.com/file/d/1HxDpLZJUqcVwg5L3w0nxwWz7yABdY6iq/view?usp=drivesdk

Minecraft, The Escapist 2, Broforce and much more game still crashing. I give laptop to RMA

Lucratious
Level 7

having a similar problem… did you end up fixing it?