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Asus tuf f17 no power

Joshbops
Level 7

I have just bought a brand new F17 FX707VI and when taking it out of the box I have plugged the charger into the laptop and tried to boot but nothing happened. I’m also getting no light on the laptop to indicate its charging at all l any ideas?

I have carried out a power reset following the guidelines but still no signs of power to the laptop

#tuf

#power

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