05-18-2025 07:15 PM - edited 05-19-2025 06:26 AM
Hey guys, I am not the best at troubleshooting but I have tried most options I can find with no luck. I bought my ASUS Tuf F15 3 months ago, and the past few weeks it is constantly crashing. A few times it has happened while scrolling pages like YouTube, but it happens most often when I am running a game or watching a movie. Everything is running below 50-60 degrees Celsius most of the time, and as far as I know everything is up to date aside from Windows 11 Update 24H2, which is unable to download because what I assume are corrupted files.
I can not download this update, and I can not factory reset my laptop. Both come back as failed. I have to run sfc /scannow and dism /online /cleanup-image /scanhealth as well as /restorehealth and the source files cannot be found. Updated my BIOS (already up to date) checked event logs but can't discern anything.
My last blue screen gave me the message "DPC_WATCHDOG_VIOLATION" when attempting to reset using a local install rather than cloud. While watching a movie before hand, a crash said: "Attempted Write to Readonly Memory", every error code I've gotten before this one has been something to do with corrupted files, mainly: IRQL_NOT_LESS_OR_EQUAL. Ran multiple antivirus programs, nothing detected.
I understand this could be a few things, but if I has some advice I would very much appreciate it.
Specs:
Processor 13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz
NVIDIA GeForce RTX 4070
Installed RAM 32.0 GB (31.6 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 23H2
OS build 22631.2861
Experience Windows Feature Experience Pack 1000.22681.1000.0
4 weeks ago - last edited 4 weeks ago
I am facing the exact issue did you find something that works
I have the same laptop same specs everything you mentioned is happening with me so if you have a solution please tell me to
3 weeks ago - last edited 3 weeks ago
Honestly man I have no clue how, but it's working fine now. I called ASUS support and they had me update my BIOS (it was already up to date) and reset the settings in UEFI to default. Then I uninstalled NVidia GeForce and Intel Graphic Drivers. I reinstalled GeForce, then my windows update finally worked and repaired all of the bull****** that was happening. The only time I get a blue screen now is if my laptop overheats, which will give a similar error to the ones I mentioned above.