ASUS Tuf F15 Constant Crashing (League of Legends)

[kameroncombs97]

Hello,

I purchased an ASUS Tuf F15 gaming laptop a few months ago and recently have been having a lot of issues. The laptop will restart on its own without giving me a blue screen which has been annoying, but my main issue is games crashing. I don't play very high-graphics games (league of legends, oldschool runescape) but tried Warzone with the same issue. My games just crash, without error, back to my desktop. I have tried many troubleshooting steps and absolutely cannot figure out what the issue is. Updated drivers, running as administrator, disk checks, repairs, reinstalling, resetting pc, updating windows etc..

I don't know if it's as simple as a display setting is wrong, or if my graphics card is genuinely damaged after only having this laptop for a few months. CPU Usage looks great, no overheating, no overlays open/conflicting apps, but still I will crash roughly every 10 minutes that I am playing a video game.

Does anyone know how I could diagnose this issue? I am losing hope.

Operating System: Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: ASUS TUF Gaming F15 FX507VI_FX507VI
BIOS: FX507VI.329 (type: UEFI)

Video Card: NVidia RTX 4070

Processor: 13th Gen Intel(R) Core(TM) i7-13620H (16 CPUs), ~2.4GHz
Memory: 32768MB RAM
Available OS Memory: 32394MB RAM
Page File: 18260MB used, 16182MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12

[ElectroStingz]

Hello,

Did you upgrade the RAM to 32GB? (if so go back to standard to see what happens)

Or was it upgraded by the seller? (where did you buy it from)

[kameroncombs97]

It was upgraded by the seller. I have rarely been getting BSOD's now, but just got one: CACHE_MANAGER. I have ran the memory diagnostic and no RAM issues were found. I think the issue is with my NVIDIA driver, using the one from ASUS website rather than the most recent ones from NVIDIA App have fixed most of my issues, but every few days I will still encounter an error related to driver issues, hard drive, or RAM. I just saved my minidump from this crash and am trying to get someone to look into it.