12-26-2024 01:03 PM
I've purchased this laptop in July of 2024 (5 months ago) and since then I've noticed some "abnormality" according to all sources - my CPU temperature never goes below 53-55 celsius regardless. When it's on AC power the CPU temperature is always above 65 if not even 70 celsius SILENT MODE, on performance mode it stays between 75-90 celsius. when i'm on silent mode and battery power, it can get as low as 53 celsius. I can't say it's a problem with my thermal paste because it's been like this ever since I purchased it - is this normal for my laptop model or should I look into doing something? the GPU temperature is fine, only the CPU has high temperatues - AMD Ryzen 9 7845HX
12-28-2024 01:01 PM
unfortunately this is a comman problem on laptop
01-02-2025 11:26 PM
75-90°C on Performance mode while gaming is a different story. That Ryzen 9 7845HX can pump out some serious heat under load, and in a relatively confined laptop chassis, those temps aren't entirely unexpected during demanding games. However, the fact that it's always above 65°C on AC power, even in Silent Mode, is a major red flag. This points to a fundamental thermal problem, not just expected behavior under load.
1) BIOS Updates:
2) Armoury Crate Settings:
3) Operating Modes:
4) Fan Curves:
5) Windows Power Plan:
6) Ambient Temperature:
7) Blocked Vents:
Now, here's the crucial part: You mentioned it's been like this since you bought it. This almost certainly rules out thermal paste degradation over time. It points to one of two things:
1) Factory Thermal Application:
The thermal paste might have been poorly applied at the factory, creating air gaps and reducing heat transfer.
2) Design Flaw:
The laptop's cooling solution might simply be inadequate for the Ryzen 9 7845HX, especially in a thin and light chassis.
Re-pasting could fix the first issue, but as mentioned before, it's risky and could void your warranty.
Therefore, my strongest recommendation is to contact ASUS support immediately. Document everything: screenshots of temperatures, Armoury Crate settings, BIOS version, etc. Explain the problem clearly and firmly. If they try to brush it off as "normal," insist on escalating the issue to a higher level of support. If the laptop is still under warranty, push for an RMA. This is a manufacturing defect or design flaw, and you shouldn't have to live with it.