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ASUS TUF A15 Power Issue

Level 7

I am writing this post as a university student who is currently facing a significant issue with my ASUS TUF A15 laptop. This problem is severely affecting my studies and I am in desperate need of a solution.

I have always been a fan of ASUS due to its reputation for military-grade durability. I was so impressed with the brand that I not only purchased an ASUS laptop for my brother but also recommended it to my colleagues. My own laptop is a Ryzen 7 model with 16GB DDR5 RAM.

Unfortunately, my laptop has recently developed a power-on issue. This has left me extremely disappointed and feeling helpless, as I have nowhere to turn for assistance. To make matters worse, I have not been provided with a backup device, which means my studies are being seriously disrupted.

This situation has led me to regret my decision to invest a significant amount of money in an ASUS TUF laptop. My grades are suffering as a result of this issue, and I find myself wishing I had chosen a different brand due to the poor customer support I have experienced.

I am sharing my story here in the hope that someone can offer a solution or that ASUS will take notice and improve their customer service. Any help would be greatly appreciated.

Thank you for taking the time to read my post.