06-05-2023 04:20 PM - last edited on 03-05-2024 12:27 AM by ROGBot
2022 Asus Tuf Gaming F15 (FX507ZM)
Recently I believe there was an update and that messed up everything. So I had to uninstall using the Armoury Crate Uninstall Tool, then reinstall Armoury Crate. Seriously though everything is working except the audio settings. I have uninstalled and reinstalled multiple times! I don't think Armoury Crate installed the AI Noise Cancelation Audio Software very well or I don't know where the exe is in a folder to somehow force run it maybe? Anyways ASUS needs to fix this! This is a huge bug! The audio settings just show up blank when clicking on the audio tab and Armoury Crate just freezes up like a crash and I have to use task manager to simply close the application.
06-06-2023 03:57 PM
Same here on Asus X16 GV601R newly bought.
Tried the uninstall tool -> install full package and it does not install correctly
Tried then uninstall tool -> Aura & armoury crate install. It installs but whenever i go to the sound tab it freezes. I cannot get the mic to work in apps.
I am stuck now please repair this soon.
06-08-2023 01:04 AM
Same issue. Clicking on audio options crashes Armory Crate. Please update.
06-08-2023 07:29 AM
I have the same issue, selecting Audio in Armoury Crate freezes the application, I think this only started to happen only after the audio driver update done through Windows Update
An alternative way to change the audio settings is through Realtek Audio Console
06-08-2023 09:22 AM
But you cannot change the (AI) settings in the Realtek Audio Console. That is quite a useless app.
06-08-2023 10:57 AM - edited 06-08-2023 10:59 AM
sure you can, refer to the below screenshot
06-08-2023 12:03 PM - edited 06-08-2023 12:07 PM
Ah I see! I don't have these settings, never had, stock ROG Flow X13 drivers. The Microphone Array is pathatic, doesn't work at all.
Only way to access the AI Noise Reduction MIC + Speakers is via the Armoury Crate Audio tab. This Realtek app is pretty useless on a Flow X13.
Worst thing is: the mic is not working. Need to fiddle with the Armoury Crate Audio settings for that, which doesn't work. So for now, I cannot use Teams/ Discord etcetera.
06-08-2023 10:51 AM
I have the exat same issue and can't use the AI noise cancelling which turns the microphone useless. Can't believe it's taking this long to repair.