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ASUS TUF Gaming VG249QM1A Horizontal lines on the screen and color shift on the BOOT screen

Z-eus
Level 7

Hello, on my monitor there are horizontal lines from the milk to the bottom in order like in a lined notebook. I noticed these lines yesterday, but I didn't think it was a big problem so I updated my video card driver (Nvidia RTX2060) and turned off the computer. This morning when I turned on the computer, I noticed that the logos on the BOOT screen shifted upwards (the colors shifted upwards) and I opened this forum. It would be nice if someone could help.

Additional information;
Monitor: ASUS TUF GAMING 23.8” VG249QM1A 270Hz 1ms HDMI DP FreeSync Premium G-Sync FHD IPS

Date I bought the monitor: 11th month of 2023

The cable I use on the monitor: DP cable that came with the monitor

The monitor has G-SYNC on and I use it at 240hz.

Boot Screen(The horizontal lines on the boot screen are due to the camera. On the boot screen, the colors are shifting upwards as I have enclosed in the red box)

Zeus_0-1729241080363.png

 

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3 REPLIES 3

Z-eus
Level 7

Any idea?

Z-eus
Level 7

I plugged in a different Display Port cable but the problem still persists.

Z-eus
Level 7

I tried a different monitor and yes, the problem was with the monitor.