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Zephyrus G15 battery replacement will not charge

tom_stewart
Level 7

I recently attempted to replace my old battery (which is at about 20% health) with a new one of the same model. When I installed it, its charge would maintain at 54% but would not charge any further. I discharged the battery a little then tried again, and then it stuck at 51%, only able to discharge, but not able to charge any further. I've tried disconnecting the battery then holding the power button for 30 seconds, and removed and reinstalled the drivers, same issue. My old battery charges just fine. Anyone got any advice?

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