Zephyrus G14 Keyboard Problem

[POOKSIE]

Hi, 

I'm having the same issue as mentioned in the post (link below) since I bought the laptop a couple of years back but recently it have become very frequent. I'm using G14 - GA402RJ. 

https://rog-forum.asus.com/t5/gaming-notebooks/zephyrus-g14-keyboard-problem/td-p/1025684

Zephyrus G14 Keyboard Problem  

Please share a solution to fix this, I'm unable to work on the laptop because of it.

@Anbby_ROG Can you help, I saw you have responded on the other post. 

Thanks. 

[CyberZen]

1. Update Drivers: Check for keyboard driver updates on the ASUS support site.
2. Clean Keyboard: Use compressed air to remove dust and debris.
3. Test External Keyboard: Connect a USB keyboard to see if the issue is hardware-related.
4. Boot in Safe Mode: Check if the keyboard works in Safe Mode to rule out software issues.
5. Contact Support: If problems persist, reach out to ASUS customer support for assistance.