We can reinstall the firmware of our keyboards without their going to repair...
That's another issue. The keyboard firmware isn't available online and the support doesn't seem to have access to it. Maybe if they can send us the firmware we might be able to fix it ourselves.
Yes we can, if they send us the firmware or the tool or fix whatever he can put our laptops working 100%...
I fixed this issue. All I did is Reset(erasing all personal files, OS Cloud download). After the fresh installation, This problem vanished. Now I'm Happy Ã°Å¸ËœÂ�.