10-19-2020 07:44 PM
10-20-2020 11:15 AM
10-20-2020 05:18 PM
10-21-2020 05:43 PM
No laptop should ever go beyond the TJUNCTION max of the CPU which is 100C. If it went beyond that, that means that the laptop cooling is clearly defective. Also ASUS quality control is mediocre these months (many people are complaining about different products online) expect many defective models in a row.
10-22-2020 01:12 AM
10-21-2020 05:38 PM
It's an undamaged laptop. What's your room temperature? What is the maximum temperature on the GPU? Temperatures approaching 100 Ã‚Â° C are unusual in today's laptops. What is your profile set in Armory Crate? It should be TURBO when playing. I had the same problem after buying my GX701. I just took it apart and replaced the thermal grease myself. The temperature dropped from 98 Ã‚Â°C to 88 Ã‚Â°C. On the GPU it did not change and remained 79 Ã‚Â°C at the maximum.
12-27-2020 10:39 PM
06-28-2021 01:46 PM
How's the device now?
If you have taken the device to service, please kindly PM me the SN or RMA number so I can review and track the case.
Thank you very much.
06-29-2021 04:33 PM
Blake, sorry for not responding at the time. I didn't get a notification of your reply. I just happened to be thinking about this topic again so looked up post to verify the details.
Unfortunately - there was never resolution to this. After having two laptops with the same exact problem, I decided to simply return it for a refund to Best Buy.
I did not buy a replacement at the time, but have started looking around again (hence my renewed interest in this topic).