Hello guys. I am having problem with 25H2 update. After updating windows, explorer.exe started crashing. It always crashes and makes it impossible to use the computer. I stopped explorer.exe from the task manager and tried to diagnose the problem. I noticed that when I disable realtek sound driver explorer started working well. If I enable realtek sound driver it starts crashing again. Then I tried to update sound driver to fix the issue. Latest driver I could find is 6.0.9885.1 but it did not fix the issue. I could not find the solution and reverted back to 24H2 version and paused windows updates. There is no 25H2 compatible drive in asus website:
https://rog.asus.com/tr/laptops/rog-zephyrus/rog-zephyrus-g16-2024-ga605/helpdesk_download/?model2na...
It says Windows 11 24H2 under Realtek Audio Driver.
Now I am looking for a solution on this matter. Any suggestions ?
Device name Asus
Processor AMD Ryzen AI 9 HX 370 w/ Radeon 890M 2.00 GHz
Installed RAM 32,0 GB (31,1 GB usable)
Device ID AF438397-1FE5-40DB-B9B4-C740C0AAAA5B
Product ID 00331-20350-00000-AA232
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 24H2
Installed on 7.11.2025
OS build 26100.1
Experience Windows Feature Experience Pack 1000.26100.1.0
Realtek Driver Date: 9.09.2025
Driver version: 6.0.9885.1
