cancel
Showing results for 
Search instead for 
Did you mean: 

Rog zephyrus g15 boot freeze

Paketpaket
Level 7

Hi, recently my laptop started having issue where it would freeze on startup logo and loading circle. Problem appeared after I reinstalled the windows (though i had several problems with windows that forced me to reinstall it). Freeze almost always fixes after force shutting down and starting up again, BUT it wouldn’t fixed this way if I used my laptop before. Also it might randomly freeze and then crash during/after playing overwatch (other games are fine even the  more demanding ones), making me wait for laptop to “cooldown”

Additionally:

1) Bios and windows recovery boots normally unless I have usb flash connected which would make me have black screen (not even asus logo)

2) In bootlog there are several non-loaded drivers for amd cpu however having amd radeon software installed would increase chance of fandom freeze crash

3) G-helper also would make laptop constantly crash after ~30 minutes but armory crate works fine 
UPD:

4) Having laptop in any mode except perfomance (which also means unplugged) would also cause freeze after few minutes

AMD Ryzen 9 5900HS
Nvidia GeForce RTX 3080 8gb

Bios version 416

Windows 10

294 Views
1 REPLY 1

Zalevskiy
Level 12

Del