Hi,
I have an ASUS ROG G750JX, I bought near the end of 2014. For the first year it didn't have any significant problems, but since the start of 2016 I saw a few problems.
These problems were way too random so I didn't pay attention to it, but over the last 2 months it was almost every alternate day.
I'd be playing dota 2 at lowest settings and within 20 - 30 minutes (less than 1 game) I'd hear a clicking sound and the computer would just instantly shut off.
It would also boot up instantly with no error messages, so I thought it was possibly due to an overheating safety check.
I just got the computer back from Asus' service centre in Dubai (where my family lives). It was at the service centre due to a BIOS issue, but I had also mentioned about this possible heating issue.
I got it back 2 days ago with an updated BIOS, but they said they found nothing regarding overheating. Their service wasn't too great as the guy on the phone couldn't even explain what they had done to fix my computer, and they said they had wiped my HDD clean, but all my files were intact (so I was confused).
Before posting here, I was keeping track of temperatures using OpenHardwareMonitor 0.7.1 (Beta)
These are some of the temperatures I got.
When sitting idle after booting (all starting apps closed) - between 47 to 55 celsius
When running chrome with one tab (no other programs running) - between 53-62 celsius
Just starting up dota 2 (lowest settings, not in game) - between 68 - 74 celsius
In the middle of dota 2 game at lowest settings - between 79 and 87 (occasionally seen temperature hitting 91, and the computer would shut off soon after).
I don't know what to check for and how do I proceed. I am not sure if its a software issue or a hardware issue. What are the best steps I could be taking, in the right order, to be able to find the cause of this error.
All I know so far is the service centre said they cleaned out my computer, so I don't think its the fans.
If it is another hardware issue like thermal paste wearing off, what should I be telling the ASUS service center (since I have less than a month before I go back for university)
Thanks
