Hello everyone,
I bought this laptop last year, and overall, I’m quite satisfied with it. However, I’ve encountered several recurring issues that persist despite BIOS updates and driver changes. I wanted to share my experience and gather feedback from others who may have faced similar problems.
1. Keyboard Malfunction
Since the purchase, I’ve occasionally experienced the keyboard not working issue. This problem is particularly frustrating when working on Word documents or emails. The issue has persisted through multiple BIOS updates.
2. Power Draw Limitations
I always enable battery protection and never game while charging. The included power brick is rated at 240W, yet in gaming scenarios:
The GPU typically draws around 100–120W
The CPU stays around 20–35W, regardless of PL1/PL2 or boost settings
It seems the system is capped below the potential combined draw expected from these components.
3. Idle Stuttering with External Monitor
When connecting my 1440p external monitor via a USB-C DP 1.4 (8K) cable directly from the dGPU, I experience momentary freezes or stutters — about one second long, even at idle.
This behavior does not occur when using the internal display.
4. Game-Specific Issue: God of War: Ragnarök
In God of War: Ragnarök, I encounter a peculiar bug:
GPU usage drops to ~30% with very low FPS or stutters.
Even after DDU clean reinstall of NVIDIA drivers and testing older USB hub drivers, the issue persists (BIOS v317).
When using Advanced Mode (dGPU only), performance remains poor.
However, when switching to NVIDIA Optimus (MUX) mode, the issue disappears completely.
5. Power Draw During Shader Compilation
After updating the BIOS and reinstalling God of War: Ragnarök, I observed:
This wasn’t a peak moment — it was continuous.
Note: I use a Flydigi BS1 laptop cooler, which helps maintain lower temperatures.
A similar pattern occurred in The Witcher 3 (at 1200p), showing both CPU and GPU pulling high wattage simultaneously.
6. General Observations
Despite these quirks, I’m pleased with the overall performance.
It seems certain games (especially unoptimized ones like Medieval Dynasty) push the Intel i7-13620H CPU harder, often needing up to 60W or more.
From my testing, this CPU should comfortably handle up to 160W combined power draw.
I’m curious if recent BIOS or firmware versions have modified the total power draw logic or limits, as performance has noticeably improved in some workloads.
7. Next Steps
I plan to share power draw graphs and screenshots soon to illustrate these behaviors more clearly.
