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My 2021 Zephryus G14 GA401QM Will not turn on after inserting ram - solved

Sumo7000
Level 7

Hi so my g14 has been experiencing booting issues due to ram and I deducted it by taking out the original ram and it boots up just fine. So I thought the problem was the ram and turns out, it isn’t, since I recently bought a new ram stick that is compatible with my g14 (because it can hold up to 32gb, I bought a 16gb ram stick) and the laptop still won’t turn on. I have an idea that the memory slot might be the problem, but nothing looks wrong with it, I tried cleaning it with a qtip and isopropyl alcohol, but it still won’t turn on. The new ram could also be faulty, but I’m not sure.

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Please can anyone look at the memory slot in this photo to see if there are any problems with it?

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1 ACCEPTED SOLUTION

Accepted Solutions

Sumo7000
Level 7

I resolved the problem. It was because the laptop previously had a thermal paste leak so I had to clean the thermal paste that was on the ram slot

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1 REPLY 1

Sumo7000
Level 7

I resolved the problem. It was because the laptop previously had a thermal paste leak so I had to clean the thermal paste that was on the ram slot