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Keyboard issues - Zephyrus M16 GU604VI

davyt
Level 7

Hello, Currently my Zephyrus is having issues, both the D key, = key and backspace key are completely unresponsive. Before I had issues with both sometimes they responded infrequently, sometimes I would have to press another button then whilst holding it down press the unresponsive button and that would input. At first resetting the drivers fixed the problem then they didn’t. I did a hard reset multiple times, I’ve reduced charge limit which both worked for a few weeks. Now, nothing I do works at all. Can anybody help me, I’ll answer any question needed.

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