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help with zephyrus m15, please!!

garry414
Level 7

So I noticed that my laptop was running slowly, and the liquid metal on the CPU was almost close to burning. I contacted a “tecnician”, and he said he knew how to fix it. I wanted to replace everything and clean the fans, so everything was fine until this point. But he placed a 3mm thermal pad on the VRAM and other components. The liquid metal on the CPU seemed fine, and for the GPU, he applied thermal paste. However, when I turned on my laptop for the first time after this, it started up slowly, then froze. I had to press the power button to turn it off. When I tried turning it on again, it got stuck on the ROG logo screen and froze again. Now, it even shows a blue screen and asks for a recovery key.

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1 REPLY 1

ElectroStingz
Level 12

Hello,

Take it back and tell the technician it needs to be redone correctly with no thermal pads. The CPU VRM, GPU VRM, GPU memory chips all require thermal putty.

Thermal pads will usually cause lift on the heatsink resulting in less pressure where it is needed, the CPU and liquid metal seal. If this is causing more lift it also means the mounting bracket / screws would be taking the strain and as the thermal pads shrink the heatsink might actually be loose.

Thermal putty avoids this issue as it will squish out when pressed and remain in place with no extra stress on the screws or heatsink mounting bracket.