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Help with G16

sedda
Level 7

I have a brand new 2024 Asus ROG Zephyrus G16 with the i9 Ultra and a 4090. The one and only game I’ve played on it so far has been the first edition AOE. For some reason the GPU temp seems normal around 60-70°C, but the CPU temp is around 90-95°C. I don’t know a ton about laptops but I feel like with a game that small that the CPU temp shouldn’t be so high. I had the fans in performance mode and tried the GPU on both standard and ultimate mode. Any suggestions? I know a laptop cooler will probably help but I don’t know how much of a difference it would make with what’s already happening. It’s also being used in an air conditioned room. Thanks.

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SVKwolf
Level 7

Core Ultra 9 runs hot on turbo mode, the peak temperature allowed by Intel is 110°C but Asus set her to start throttling at about 90°C judging by the thermal sensor readings. Tried both Armory Crate and GHelper but only thing that managed to curb the temperatures for me on stock Turbo profile was aggresive custom fan profile and disabling CPU Boost. However that came at a cost of huge frame drop in CPU bound games, in few as much as 40%. Might be also a suboptimal liquid metal aplicaton on the chip itself which Asus did have problems in the past. 

You can try installing G-Helper and if the game you're playing is not heavily CPU bound set a power limit, sweet spot I found was 30watts sustained with about 40 watts peak in performace mode with "Efficient Enabled" CPU boost. Still hampers CPU performance but the chip is allowed to boost so it feels snappier.

Good Luck

FernandoAG
Level 7

I've been experiencing overheating issues with my Asus Zephyrus G16. Despite sending it for repairs twice, the problem persists. I'm concerned this may be a design or engineering flaw with this model. Has anyone else had similar experiences and found an effective solution? I’m disappointed with the technical support response so far and am looking for advice on how to move forward