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GX531GS keyboard/numpad/rgb issues after last BIOS update

xDhii
Level 7
Hey guys,
I'm facing a BIG problem since last BIOS update.
It's kinda buggy, it broke the keyboard firmware.

Since I updated the bios (not me, the system does it automatically), my keyboard stopped, keyboard rgb stopped, airvent rgb stopped and numpad does not work anymore (touchpad working perfectly)
After a long time searching for a fix, found something that helped with keyboard.
I've restored the keyboard firmware using another model firmware, and the keyboard is alive again.
BUT, some keys are not working (once I've used the wrong file)

Now, I need the original firmware files for GX531GS to fix it!
Anyone had the same issue? Did you fixed?


Ps: Here's the thread that "helped"
https://rog.asus.com/forum/showthread.php?104550-Asus-ROG-Strix-GL503GE-laptop-keyboard-is-not-worki...
176 Views
2 REPLIES 2

xDhii
Level 7
Nothing?

Blake1
Level 10
Hello xDhii,
Please kindly send your device to service center.
We would make sure the firmware and drivers are updated and installed correctly for you.
Thank you.