GX502 keyboard backlight not working properly

[dvrko]

Hello there my keyboard backlight has not been working as expevted lately. I dont know if it is a software issue or an hardware issue as it is a problem that has been coming and going in the last year.This honestly makes me think that it might be a software issue. here's the problem

[fcsoares43]

dvrko wrote:
Hello there my keyboard backlight has not been working as expevted lately. I dont know if it is a software issue or an hardware issue as it is a problem that has been coming and going in the last year.This honestly makes me think that it might be a software issue. here's the problem

Same problem as mine, my was the update tool keyboard upgrade, have done some keys stay in red... I hope you are lucky too solve the problem.

[BigJohnny]

This is usually software, specifically the ATK package. Its unfortunately often required to uninsall the ATK package and reinstall after feature updates to the OS.

[dvrko]

after uninstalling and reinstalling every driver related to asus the problem still persist, any help?