GX501 cpu overheat issue

[championtuck]

Well, as per title, GX501 having overheat issue

i live in singapore. the ambient temperature is pretty high like 28-32 degree Celsius.
my gaming temperature on high end games like tomb raider, batman arkham knight, need for speed payback are very high.
my cpu temp can go as high as 99 degree celcius.

went to asus repair center in singapore and what they did was clean the fan and repaste. the temp was not improving and feedback from asus was within specification.

my warranty is until oct 2018. hope it didnt go bad by then 😞

ps: tried to undervolt cpu by 130mv... doesnt help at all

[mhe]

So I took the thing apart as I had to replace a buzzing broken GPU fan anyway, so I went ahead and cleaned all the cheap BS gunk Asus puts in there and had it replaced by Thermal Grizzly stuff. Kryonaut for memory, voltage regulators and small stuff, Conductonaut for GPU and CPU.

All throttling issues have been eliminated, GPU and CPU under simultaneous synthetic full load peak out close to the throttling point but not above it. In games, it is silent, fast and really enjoyable. Frankly, now it is how it should have been out of the box. But hey, you only have to spend a full afternoon on it, get approx 100 USD in tools and void your warranty to make this thing work properly. Thanks, Asus....

[ryanhaver]

I realize this thread is old, but I have encountered similar results with the GX501GI (i7-8750H and GTX 1080 Max-Q). It will thermal throttle when browsing the internet. Under heavy load when gaming temps reach 97-99C on CPU and 87-89C on the GPU, this with overboost on so the fans are on full blast constantly. I am seeing those temps when gaming in ambient temps of 22-24C. I have seen a fairly constant average thermal throttle on the CPU of 25%, and at times as much as 46%, while the GPU doesn't seem to thermal throttle as much it will still throttle an average of 15% almost always.

I can be playing a game for 3 minutes and be getting ~125FPS, then it will thermal throttle hard and destory all performance and FPS will drop down to ~12FPS. This is a constant issues with no end in sight. The cooling solution they have implemented is clearly not sufficient under any significant load.

From what I can tell they are doing nothing, but releasing BIOS updates that make the thermal throttle even more aggressive on the CPU side. It doesn't help that Nvidia drivers have tanked performance for most of the Max-Q based cards as well...likely intentionally. I am not willing to tear this laptop open and apply quality thermal compound (liquid or otherwise), as this will not solve the underlying problem.

Returning for a refund is my recommendation if anyone just bought one of these, as this is what I am doing.

[Pheebau]

ryanhaver wrote:
I realize this thread is old, but I have encountered similar results with the GX501GI (i7-8750H and GTX 1080 Max-Q). It will thermal throttle when browsing the internet. Under heavy load when gaming temps reach 97-99C on CPU and 87-89C on the GPU, this with overboost on so the fans are on full blast constantly. I am seeing those temps when gaming in ambient temps of 22-24C. I have seen a fairly constant average thermal throttle on the CPU of 25%, and at times as much as 46%, while the GPU doesn't seem to thermal throttle as much it will still throttle an average of 15% almost always.

I can be playing a game for 3 minutes and be getting ~125FPS, then it will thermal throttle hard and destory all performance and FPS will drop down to ~12FPS. This is a constant issues with no end in sight. The cooling solution they have implemented is clearly not sufficient under any significant load.

From what I can tell they are doing nothing, but releasing BIOS updates that make the thermal throttle even more aggressive on the CPU side. It doesn't help that Nvidia drivers have tanked performance for most of the Max-Q based cards as well...likely intentionally. I am not willing to tear this laptop open and apply quality thermal compound (liquid or otherwise), as this will not solve the underlying problem.

Returning for a refund is my recommendation if anyone just bought one of these, as this is what I am doing.

I have the exact same laptop and I fixed the situation by undervolting the CPU which is easily done and tested with Intel XTU - Many people actually do this with all gaming laptop unless you repaste the CPU / GPU. I recommend to go step by step by decrements of -0.05v and run stress test benchmarks for stability. I was able to undervolt by -0.140v and reduce short turbo boost power max to 56.25w - my temps have roughly dropped by 10c and it rarely goes above 90c with Fans on Balanced. I have the same room temps as yours and my GPU rarely exceeds above 80c FYI. I did run benchmarks and the performance isn't affected at all. In fact, Intel's own benchmark classified the laptop and processor results in the 90% top performer.

I really like this laptop so I can put up with it and many other gaming laptops have this issue with this particular processor.

UPDATE: I have now undervolted the CPUto -0.160v using XTU and it is rock stable (ran many benchmarks. Rarely goes above 90c under very intense loads. I still have reduced short turbo boost power max to 56.25w

[KRollMaastaa]

For all Zephyrus users - dont count on ASUS, they dissapointed me, they avoid all consequences.
I asked my layer, and we are going it to court. Why? Because ASUS says that everythign is cool, and INTEL (manufacturer) says that its NOT COOL. Simply they dont want to gimme cash back, so if I will won in court, road is open for all Zephyrus users to get ur cash back.
Look at screenshots:

[FixGX501G]

Fact is that this innovative cooling solution by ASUS is just crap. More than enough verified in numerous reviews.

Before all jump on court and sue a $$$ company like ASUS with probably little chance of success, try this.

Select "balanced" profile in windows power management settings.

Select 99% for "max processor performance" in processor energy settings in windows advanced power settings. This prevents the processor from boosting.

Select "better performance" (middle of the slide bar) using power management trace icon (battery symbol).

Select "balanced" for fan overboost in ASUS gaming center bloatware.

Et voila! You're done. With this almost every game I play runs above 90 fps @ 60-70°C for both graphics and processor.

No need to mess around with undervolting and push the hardware out of specs.

If you need more processor power. Turn back to 100% processor performance level. It will get +°10°C and become little louder, but will still not reach the >90°C.

I'm quite OK with this workaround. Hope that helps others to get the beast tamed.