Thanks in advance for any help provided.
Hello,
I recently bought Zephyrus G GU502DU_GA502DU. The BIOS is on GU502DU.302
After a week when I tried playing GTA V, my laptop had BSoD. After powering up, I started having issue with my NVIDIA. Below is the DxDiag report. I did clean uninstall and tried reinstalling every version but my device manger shows code 43 error. Please review on my issue and let me know with any solution that could resolve.
xDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: There is a problem with NVIDIA GeForce GTX 1660 Ti with Max-Q Design device. For more information, search for 'graphics device driver error code 43'
Sound Tab 1: No problems found.
Input Tab: No problems found.
Card name: NVIDIA GeForce GTX 1660 Ti with Max-Q Design
Manufacturer: NVIDIA
Chip type: Unknown
DAC type: Unknown
Device Type: n/a
Device Key: Enum\PCI\VEN_10DE&DEV_2191&SUBSYS_18D11043&REV_A1
Device Status: 01802400 [DN_HAS_PROBLEM|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: 0000002B [CM_PROB_FAILED_POST_START]
Driver Problem Code: Unknown
Display Memory: Unknown
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_8b75cbed4ebcac62\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_8b75cbed4ebcac62\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_8b75cbed4ebcac62\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_8b75cbed4ebcac62\nvldumdx.dll
Driver File Version: 26.21.0014.4294 (English)
Driver Version: 26.21.14.4294
DDI Version: unknown
Feature Levels: Unknown
Driver Model: Unknown
Graphics Preemption: Unknown
Compute Preemption: Unknown
Miracast: Unknown
Detachable GPU: No
Hybrid Graphics GPU: Unknown
Power P-states: Unknown
Virtualization: Not Supported
Block List: Unknown
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 4/8/2020 5:45:00 AM, 963816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: Unknown
Vendor ID: Unknown
Device ID: Unknown
SubSys ID: Unknown
Revision ID: Unknown
Driver Strong Name: oem2.inf:0f066de339a33a0c:Section118:26.21.14.4294:pci\ven_10de&dev_2191&subsys_18d11043
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: Unknown
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Not Available
AGP Status: Enabled
MPO MaxPlanes: Unknown
MPO Caps: Unknown
MPO Stretch: Unknown
MPO Media Hints: Unknown
MPO Formats: Unknown
PanelFitter Caps: Unknown
PanelFitter Stretch: Unknown
Thank you