06-03-2022 02:11 PM
06-04-2022 03:54 PM
06-05-2022 12:56 PM
06-05-2022 02:19 PM
06-05-2022 03:35 PM
06-05-2022 10:25 PM
07-02-2022 12:35 PM
07-02-2022 04:53 PM
Is there any update or fix to this issue?
I took my laptop back to Geeksquad in BestBuy but they have no clue.
Important for me to have a single USB solution for power, data and video to the external monitor.
07-04-2022 01:49 PM
Our team has advised that they are working on a new BIOS to resolve your issue and will provide an update once the BIOS becomes available.
After collaborating with our support staff, we are now able to provide you with a recommendation on how to address your concern. Our team advised that it looks like bios 313 will be available next week to resolve issue.
Also when your going to update the bios on your unit please. Ensure the unit is plugged in and please be advised that this may result in loss of any current settings or data. Please back up all valuable data before proceeding as ASUS will not be liable for any loss of data.