Dear ASUS Support Team,
I’m reaching out regarding an issue with my ASUS Zephyrus M16 (Model: GU604VI). After performing a factory reset, my built-in laptop display is no longer being detected as HDR-compatible in Windows, even though it previously was.
I attempted to reinstall the official DisplayHDR certificate file from the ASUS Support page for my model, but the installation fails because the included '.inf ' file does not list my monitor’s hardware ID (BOE0B3A). As a result, Windows does not recognize the display as HDR-capable.
All GPU drivers (Intel and NVIDIA) and BIOS are up to date, so the issue appears to be limited to the certificate file itself.
Could you please provide an updated and properly signed DisplayHDR certificate file that includes my display’s hardware ID (BOE0B3A) in the .inf section, so that HDR functionality can be restored?
Thank you for your assistance.
