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BUYER BEWARE: ASUS Zephyrus batteries are a HAZARD.

VixusFoxy
Level 8
I have edited this post to bring awareness of the issue. The original post is pasted below this.

I did a bit of research and for a laptop that's uncommon, this problem sure as heck is common.
Within 5 minutes of googling "GX501 battery problem" I had found 6 people who have had the exact same issue with the exact same laptop that has the exact same type of battery.

It's amazing that ASUS has not performed a recall, or even acknowledged the issue.
That's what amazes me.


User performs emergency disassembly of GX501 due to battery airbagging: https://www.youtube.com/watch?v=46UXQGXvdEs

Another user reports swollen battery with GX501: http://forum.notebookreview.com/threads/zephyrus-gx501-swollen-battery.821843/

A user on these forums reports swollen battery with the GX501 right after having a battery replaced: https://rog.asus.com/forum/showthread.php?104841-Zephyrus-(GX501)-Battery-Swell

Reddit user on /r/pcmasterrace suffers from a swollen battery with the GX501: https://www.reddit.com/r/pcmasterrace/comments/97nxx7/rip_battery_swollen_like_a_loaf_of_unbaked_bre...


Not to mention the amount of users in this thread who have had the exact same issue.


What's up ASUS, Can we get a response?




__ Original post below __






What the hell is this?
The battery is bloating under my keyboard?
The best part about ASUS ROG's $4000± Zephyrus GX501 laptops is undeniably, that
[they] [come] [with] [built-in airbags]
which take about 7 to 10 months to deploy. And can not be removed by the user, because that voids the warranty.
But that's an easter egg that ASUS won't admit exists, so don't tell anyone. 🙂
35,230 Views
41 REPLIES 41

DJRiful
Level 7
Hey guys, just some update. I left my swollen battery out my laptop for more than half a year and I didn't bother to find and replace it until now. I realize we have a ASUS HQ here and end up buying one for $79 CAD brand new battery. I do notice the battery pack color and the layout of the battery is different that my original one. I am curious if did switch the manufacturer or 2nd gen correction to prevent issues of swollen.

For all ASUS laptop, highly recommend to download ASUS Battery Health Charging on Microsoft Store. It is official software and it works wonderful. I have set mine to 60% stop charging to prolong the life of the battery since my laptop sit on my desk for 24/7. The only time I move it when I travel for vacations.

https://www.microsoft.com/store/productId/9NKCLN5X4RR9

BluSleeper
Level 8
Asus makes wonderful devices and hardware. They are just piss poor at software and support. Sad. They have to totally scrap out those divisions and make them on-par with their hardware!


VixusFoxy wrote:
I have edited this post to bring awareness of the issue. The original post is pasted below this.

I did a bit of research and for a laptop that's uncommon, this problem sure as heck is common.
Within 5 minutes of googling "GX501 battery problem" I had found 6 people who have had the exact same issue with the exact same laptop that has the exact same type of battery.

It's amazing that ASUS has not performed a recall, or even acknowledged the issue.
That's what amazes me.


User performs emergency disassembly of GX501 due to battery airbagging: https://www.youtube.com/watch?v=46UXQGXvdEs

Another user reports swollen battery with GX501: http://forum.notebookreview.com/threads/zephyrus-gx501-swollen-battery.821843/

A user on these forums reports swollen battery with the GX501 right after having a battery replaced: https://rog.asus.com/forum/showthread.php?104841-Zephyrus-(GX501)-Battery-Swell

Reddit user on /r/pcmasterrace suffers from a swollen battery with the GX501: https://www.reddit.com/r/pcmasterrace/comments/97nxx7/rip_battery_swollen_like_a_loaf_of_unbaked_bre...


Not to mention the amount of users in this thread who have had the exact same issue.


What's up ASUS, Can we get a response?




__ Original post below __






What the hell is this?
The battery is bloating under my keyboard?