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Built in speakers volume adjust +mic issues

windows_lover
Level 7

Hello, I recently bought this laptop (ROG Zephyrus G16 (2024) GU605MZ) and everything was working fine, until I updated, I believe a Realtek driver in in MyAsus. After that the windows volume does not affect the real volume of built in speakers. it is the same on 1% and on 100% and disappears in 0% with a weird sound artefact. I reinstalled all the audio related drivers and nothing helps. there is also weird thing with the "Cirrus Logic Awesome Speaker Amps" driver. The latest version from Asus website is 23.26.47.797, however when I try to install that the version in the device manager stays 19.1.18.333 or 22. something. I use an external audio card and may be some drivers have a conflict or something but the issues are permanent whether they are connected or not. Also sometimes there is no sound in the bult in microphone either the windows doesn't see it or it sees it but there is no signal, reboot helps. Sometimes the built-in speakers just don't work, and system doesn’t see them, reboot also helps. Many of the issues occur after the laptop was disconnected from the power and or been in the sleep mode. I actually wonder how all of that is connected and if it actually possible to fix without erasing everything and doing a clean windows install. I'd appreciate all the suggestions on how to fix that!

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1 ACCEPTED SOLUTION

Accepted Solutions

Morisato
Level 9
1 REPLY 1

Morisato
Level 9

https://rog-forum.asus.com/t5/rog-zephyrus-series/asus-zephyrus-g16-gu605my-and-probably-other-simil...

 

This has already been discussed extensively. Solutions are on the 2nd page.