Help
ROG Zephyrus Series
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Make Future Notebook Feature Suggestions Here!

Hi all,ASUS ROG is requesting our best suggestions for ROG product improvements. As a moderator I won’t have the ability to implement your suggestions but I will be picking some of the best to highlight for the ROG team so they know what matters to u...

xeromist by • Moderator
  • 9002 Views
  • 42 replies
  • 8 kudos

Asus G14 no sound

hi, so this has happened before, sound in windows is not working, in device manager the sound card shows as "Realtek(R) Audio" but windows sound service doesn't start and on taskbar speaker icon is stuck like its mutedAccording to threads I've found ...

ffletchs by • Level 10
  • 6351 Views
  • 3 replies
  • 9 kudos

Key issue

“Q” key will output “Q1”I tried to restart the computer/reformat etc.. still could not fix the issue . Anyone can help me?

GU502LV Caps lock LED does not work anymore

Dear asus lovers, I would like to know if some of you have encountered the caps lock LED not working anymore on GU502LV or similar product? Basically the keyboard backlight is OK and the caps lock key works but not the indicator LED itself... Any ide...

Matasus by • Level 7
  • 2110 Views
  • 3 replies
  • 0 kudos

Zephyrus M15 max RAM and overheating when suspended

I just bought a M15 of the 240HZ variant with the 2070 Max-Q, I have 2 questions: When the laptop enters in sleep mode, for some reason on silent mode and the laptop closed, it starts heating up by a lot, to the point of almost overheating, this does...

Gx502gw does not wake up from standby

Hi allMy gx502gw does not wake up after standby. Keyboard, mouse or lid does not workIf you click power, fans starts to run high speed, but does not wake up.I need to restart by keeping power pushedBios 301. All drivers updatedAny clue?Thanks

GX531GWR Microphone Issue

Have a Zephyrus S GX531GWR. The microphone is making terrible screeching noise. Anyone have any ideas?Recording sample:https://cdn.discordapp.com/attachments/548496520790671391/754452701080846395/bandicam_2020-05-04_22-09-14-065.mp4

Zephyrus S15 GX502LXS heat

Hello,I am a very lucky chap and was brought the*Zephyrus S15 GX502LXS as a gift. I really love it and it’s gaming capability but am a bit surprised how quickly the CPU and GPU gets to and stays at around 80-85c and the top part of the keyboard above...

GM501GS headset microphone not working

Hello,When I bought a new ROG Zephyrus GM501GS (Win 10 Pro) laptop in Jan 2020, plug-in headset mics would not work. It has a 3.5mm jack for headsets (speaker+mic). I ended updating drivers and toggling settings until finally the headset mic worked (...