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Asus Zephyrus M16 unresponsive

Gozorp
Level 7

I'm having problem with my Asus Zephyrus M16. I bought this device a week ago, and I've started to notice some problems while playing AAA games. Whenever I play a AAA game, the game would usually crash without giving me any errors message. Like, it would just be unresponsive for 2 minutes. This problem occurs all the time and Im wondering if there any fix to it.

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