12-02-2024 11:35 PM
I have an Asus Zephyrus G15 with RTX 3070 on Windows 10. Recently, it has been freezing up usually when I am either idle or not doing anything power-intensive (the computer is cold). It doesn't seem to freeze up when running games or anything that uses the Dedicated GPU (currently running a game so it won't freeze when typing this). It freezes up as the screen is still on but nothing moves: no keyboard input and the mouse does not work. The freezes seem to persist until I have to turn it off with the power button to restore functionality. I have seen some posts about freezing on here but so far none of the solutions have worked for me.
What I have tried:
Checked Graphics drivers are set to AMD and not Windows
Updated Nvidia Graphics drivers
Check Bios version is up to date:
BIOS Version/Date American Megatrends International, LLC. GA503QR.416, 8/11/2023
Ran AMDCleanupUtility to uninstall graphics drivers and reinstalled them using Adrenaline
Updated AMD chipset
Ran myAsus diagnostic which did not detect anything
I have plenty of storage still available and I have not inserted another RAM stick.
12-04-2024 09:15 AM
Using myAsus, I've ran the SSD checkup but no errors appeared in the results