Have you tried installing the touchpad driver from the product support page?
Ah, I was hoping maybe it was tucked into one of the other driver packages. Based on the hardware code I'm wondering if it attempted a firmware update and failed during the process. That would definitely suck.
Like you said, the fingerprint reader is not the keyboard so unless ASUS is bundling those two hardware devices an update for the keyboard won't do anything. ASUS *used* to have a driver package that handled several of the laptop interface components in one go but that was many generations ago. My suggestion was a shot in the dark, really.
It's possible ASUS may not have a self-published driver for the fingerprint reader. It might just rely on the drivers already built into Windows.
Hello dear ones, I managed to find a solution to the problem of the fingerprint reader.
1. Enable the hidden view of the device manager.
2. Uninstall fingerprint reader driver (check the box shown).
3. download the driver from the official ROG website and install it.
4. Restart the pc.
P.D. the startup error with windows 11 updates
I HOPE THIS OPTION WORKS FOR YOU