ASUS Zephyrus Duo 16 2023 4090 Black screen and HDR issues with nvidia drivers

[Zkalra12]

Now whenever I plug in the power to the laptop, or try booting the laptop with power plugged in, I just have a black screen. The keyboard is still lit up, caps lock light doesn't come on, and I still see the bios image when booting up. I assume that the system is having an issue switching to and/or using the dGPU, but uses the iGPU with no issues. 

This has happed after I moved to the latest 531 NVidia driver.  it is linked to the driver and some issue with the iGPU and dGPU setup as when I return to the original driver that is on the website and the laptop shipped with, the issues is gone. 

Another workaround is to choose standard GPU mode in Armory crate and then in NVidia CP choose NVidia GPU only.  Then the new driver works without crashing however HDR becomes unavailable and when forcing it on it crashes.

This is absurd as I'm stuck between using HDR (main purpose of buying this laptop with the Mini LED) or updating my drivers.

ASUS kindly start addressing concerns with your flagship  products.

[cvwaagensen]

Same issue here, i wrote back and forth with an asus rep a couple of months back, but still hasn't been fixed. Only thing i have found to stop the issue from occuring is to revert back to the 528.47 nvidia drivers, these let me have HDR enabled on dGPU only mode.

[Ahmed92]

Hey you haven't replied to my last video. Could you please? I wanna know if I have the same issue as everyone else or not?

[Zkalra12]

no issue is not resolved.  you have figured out a temporary workaround as i did.  but even mine didn't work for everyone. This will again create an issue next time you upgrade.  THIS ISSUE REMAINS OPEN.

[Ahmed92]

Let me know what is exactly the issue?  Because I didn't do anything special to solve an issue I didn't experience.

[fateh14]

I also have the same issue  today i had to reboot 8 times so far

[fateh14]

[Zkalra12]

BUMP

[Sushiglobster]

I'm experiencing this issue now. Signed up on the forums just to find help and saw this thread. 

After months of no issues since early March when the Zephyrus 4090 AMD variant came out....and now I'm getting stutters, hard locks, and freezing. Disappointing as hell and I can now see I'm not the only one experiencing this issue. 

[fateh14]

I am so disappointed that we are not even getting help, in this forum Every morning my laptop freezes when I start it at least 4-5 times.

I only had this laptop for few months I will return it