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ASUS GM501GS randomly goes into sleep mode

luisvgomesferre
Level 7
All,

I've had my ASUS Zephyrus GM501GS for c.5 months as of today.

For the last 3 weeks, my computer started to enter sleep mode when starting a game for example.

According to ThrottleStop my CPU maximum temperature just before goes to sleep is around 75ºC, which seems to be threshold it activates the sleep mode (update: ran CPU benchmarks and it all works well, max temp around 80C).

EDIT: When running GPU benchmarks it instantly crashes (PC goes into sleep mode). According to CPUID HWMonitor there is a power peak of (>5000W) which is probably the source of the program.

When I wake the computer everything is as before but I have to quickly close the game before it goes to sleep again.

Could you please help?

Thank you very much in advance,
Luis
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1 REPLY 1

luisvgomesferre
Level 7
So now my laptop doesn't also charge when the A/C is on...

I've tried yesterday to benchmark my GPU using my battery only and it did not crash. However, now my battery doesn't charge and I cannot push my GPU when plugged in.

Can someone help? Provide some advice?

Thank you all in advance,
Luis