cancel
Showing results for 
Search instead for 
Did you mean: 

Asus G16 keyboard do not work

arshraph
Level 7

Hi everyone,

I got myself an Asus G16 (GU603ZV) and it looks like the worst investment I've ever made on getting a high-end laptop. I've been battling with a non functional keyboard -dead keys and key lights- for the last 4 months. I've tried all options from deleting/disabling Armory crate to uninstalling and reinstalling the keyboard drivers, so far, no dice. I've downloaded and executed Keyboard Firmware Update Tool (design for a different Zephyrus Model as G16 doesn't have any) and the situation remains the same. I've done a reset of the laptop and nothing changed. 

I've contacted Asus and as always, they're already talking about some ridiculous amount I'll have to pay after assessing the problem - even when it appears they're well aware of this problem in advance. 

I would appreciate any help that can be offered as the problem only started about 2 months after my warranty expired.

N.B There wasn't any liquid spill involved neither was there any physical damage.

114 Views
0 REPLIES 0