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ASUS G16 2024 speaker muffled issue

ChanceRunk
Level 7

I recently purchased a 2024 g16 (yesterday) and immediately noticed a speaker issue where they sound very muffled. I have done every trick online and even contacted ASUS support. Computer is completely up to date and running the latest bios update and all drivers. Any ideas other than just returning this back to bestbuy?

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2 REPLIES 2

Sico
Level 7

Hi, i have the same sound error in the right speaker on a 2024 g16, have you solved the problem?

 

I was having the issue from both speakers and not ASUS or BestBuy was able to fix the issue. I even went as far as doing a fresh windows install and still no resolution. I ended up returning it to BestBuy and buying a G14 and have had 0 issues with that one.