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After BIOS 404 - Audio issues! [GA503QM]

nllelobr
Level 10

‎04-25-2021 05:36 PM - last edited on ‎03-05-2024 06:53 PM by Community Admin

Hello guys!

I have one Zephyrus G15 - GA503QM
Any of you got this issue?


After the BIOS Update to 404, my G15 did not recognize Audio anymore, like if don't have any hardware.
I had to restart, go to BIOS dashboard and restore settings to default.

Then, windows recognize again the audio...
But a few things I noticed:

1- After few days of this fix, I notice that Windows stop "seeing" the audio hardware again, but just one restart fixed.
2- Looks like the Volume it's not good like before, (Not loud anymore)
3- Quality of the audio is a little bit worst, looks like the extra speakers (or drivers) are not working.


Any news about from Asus?

Thanks guys!
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1 REPLY 1

Anton1o
Level 7

‎09-30-2021 08:00 AM

nllelobr wrote:
Hello guys!

I have one Zephyrus G15 - GA503QM
Any of you got this issue?


After the BIOS Update to 404, my G15 did not recognize Audio anymore, like if don't have any hardware.
I had to restart, go to BIOS dashboard and restore settings to default.

Then, windows recognize again the audio...
But a few things I noticed:

1- After few days of this fix, I notice that Windows stop "seeing" the audio hardware again, but just one restart fixed.
2- Looks like the Volume it's not good like before, (Not loud anymore)
3- Quality of the audio is a little bit worst, looks like the extra speakers (or drivers) are not working.


Any news about from Asus?

Thanks guys!


Hi, I have 2 notebook GA503QS-HQ021T with same problem! A day after the purchase, probably after an update, tweeters stopped playing! The first laptop was returned to the seller. What to do????
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