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2021 Zephyrus G14 BSOD+restart when waking up after going to sleep mode

kevanjosh
Level 7

Has anyone had any experiences with the 2021 Zephyrus G14 (GA401QM) having problems waking up from sleep mode? Whenever mine tries to wake up from sleep mode, it will BSOD and then restart.

All drivers seem to be up to date. Only modification of note is that I replaced the stock Intel NVMe SSD with a Crucial P3 Plus. All hard drive checks show it's ok, though.

I thought maybe Armory Crate was interfering with the display settings at start up so I uninstalled it, but that didn't fix the issue.

Any help would be really appreciated. Thanks!!

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1 REPLY 1

Involver
Level 9

Hi,

Check out this post:

https://rog-forum.asus.com/t5/gaming-notebooks/rog-zephyrus-duo-16-2023-freezes-on-startup/td-p/9317...

... it sounds like you have the same issue as described in this (very long) post. Please check and read the threads carefully before doing anything to fix it. Make sure you follow the official guidelines, use the official Asus drivers as mentioned, stay away from the drivers from the CPU and GPU manufacturers.

Good luck!