won't power on excaliberpc asus rog strix g16 g614ju-es94

[GladysSylver198]

EXCaliberPC ASUS ROG Strix G16 G614JU-ES94 (i9-13980HX, 64GB RAM, 1TB NVMe SSD, RTX 4050 6GB, 16 pulgadas QHD+ 240Hz 3ms, Windows 11) 2023. does not turn on, I'll explain what happened to me. I went on vacation for a week, turned off the computer, when I returned it turned on fine. I started copying the photos of the trip from the cell phone to the laptop, in the background I noticed that it was updating the discord. From one moment to the next I saw that the screen went black and the laptop turned off, the power button light turned off. Now it does not turn on, the power button does not turn on either and the lights do not turn on either.It's completely dead, nothing turns on

[ElectroStingz]

Hello,

Are you able to check the power supply with a multimeter to see if there is a voltage output?  Or any way to test another working power supply? Hopefully its just just that and not the laptop.

[M0NG0]

With The AC adapter disconnected. Hold the power button down for 10 seconds / release. Then connect The AC adapter. Hold the power button down for 10 seconds again / release. Then press the power button and see if the pc starts normally. 

[GladysSylver198]

nothing at all. Thks you

[M0NG0]

Try a Different wall outlet. Be sure all conntions are seated correctly.(It maybe that simple)
Else
Remove the back panel of the laptop.
Disconnect the battery.
Look for the CMOS battery. It looks like a small shiny coin.
Take it out.
Connect the laptop to the adapter.
This should power it up but with factory settings.

Then turn it back off and reconnect the battery, and install the CMOS battery