Win11 24H2 and Settings > System > Display > Graphics crashes

[hexaae]

Upgraded from Win11 23H2 --> 24H2 a couple of days ago.

Now Settings > System > Display > Graphics crashes badly most of the time when it just opens (it freezes and then crashes), e.g.:

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Windows\ImmersiveControlPanel\SystemSettings.exe

Firma del problema
Nome evento problema: MoAppCrash
Nome completo pacchetto: windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy
Nome applicazione: praid:microsoft.windows.immersivecontrolpanel
Versione applicazione: 10.0.26100.2454
Timestamp applicazione: fe7803c7
Nome modulo con errori: StackHash_f6df
Versione modulo con errori: 10.0.26100.2454
Timestamp modulo con errori: 7cb6b6a8
Codice eccezione: c0000374
Offset eccezione: PCH_51_FROM_ntdll+0x0000000000160274
Versione SO: 10.0.26100.2.0.0.768.101
ID impostazioni locali: 1040
Informazioni aggiuntive 1: f6df
Ulteriori informazioni 2: f6dfc2083cfa46ddf6dafec4a0fa504b
Ulteriori informazioni 3: fa3f
Ulteriori informazioni 4: fa3f174ca9f7c717b8f5d1a9d7d7f72f

Am I the only one with this issue after upgrading to Win 11 24H2 on ROG SCAR 18?

[Alex006]

I am facing the exact same problem after upgrading to Windows 11 24H2. For me, when opening the Settings > Display > Graphics sections, the SystemSettings.exe application either freezes completely or closes with a crash.
I rolled back recently at my previous Windows version, where my system was stable; let's see if things continue to be like this.

Also, in the Event Viewer, a similar MoAppCrash occurs, and the problematic file is also StackHash. My setup is an ASUS ROG G18 (2024) G814JVR with RTX 4060, so the problem seems to affect multiple ROG models.

Moreover, when my laptop is running on battery sometimes it displays BSOD with the error VIDEO_TDR_FAILURE all the same, after I updated to the version of Windows 24H2.

Have you managed to find any solution or workaround so far?
Also, have you had any issues like the BSOD one?

[Tagman1]

have you undervolt -80mv ?

[Zalevskiy]

I had a BSOD with the error VIDEO_TDR_FAILURE + 24H2 after 330 bios + forum ucode 12B, after that I immediately deleted 12B ucode and rolled back to bios 313 and did not observe BSOD for 24 hours. Probably, a microcode or BIOS update can have different effects on the same processor.

[hexaae · Accepted solution]

GRAPHICS PANEL CRASH SOLVED

Delete this key (Armoury Crate component set to iGPU):

[HKEY_CURRENT_USER\Software\Microsoft\DirectX\UserGpuPreferences]
"C:\\Program Files (x86)\\ASUS\\ArmouryDevice\\asus_framework.exe"="GpuPreference=1;"

Probably it's a good idea to remove also any other extraneous system app from  [HKEY_CURRENT_USER\Software\Microsoft\DirectX\UserGpuPreferences]  after 24H2 update.

[hexaae]

... Not the correct topic to discuss your VIDEO_TDR_FAILURE, but it may depend on a well known Unreal Engine 4+ common issue... To workaround this behavior you can try to increase TdrDelay and TdrDdiDelay vaules in the registry to something like this:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrDelay"=dword:00000006
"TdrDdiDelay"=dword:0000000f

default (internal) values: TdrDelay = 2, TdrDdiDelay = 5

Testing and Debugging TDR During Driver Development - Windows drivers | Microsoft Learn