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WEBCAM problem Rog Strix Scar II GL504GM

alexito
Level 7
Hey guys wonder if someone could help me solving my problem. My webcam it's not working at all, so i can't use any program which requires its use, like the camera, skype, zoom, etc. I've tried lots of different thing to fix the problem but without geting any results, the camera device doesn't even appear in the device manager so i cannot change any drivers. I also tried rebooting the laptop but nothing changed. Has someone had the same or a similar problem and has get to fix it? The asus support told me it might be a hardware problem but before sending the pc to be fixed i wanted to be sure if there was a way i could do somthing. Thank you guys, i will be attentive to your responses.
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2 REPLIES 2

alexito
Level 7
Pls still haven't found any solution

alexito wrote:
Pls still haven't found any solution


Yes I have similar problem before because I've opened the laptop to change the thermal paste and I've accidentally bent the pin of connector webcam. Please check it