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USB ports cause problems only when gaming (ASUS ROG Strix SCAR 16 G634JZ-NM045W)

TheMan1986
Level 7

Hello everyone,


It took me a few days to figure out that the problems were coming from the USB ports and not from my peripheral devices.
So I ONLY have problems when gaming, especially with Bluetooth devices (which apparently require more power). The sound through the headset is scratchy and Bluetooth devices keep losing the connection.

I have now updated all drivers (automatic drivers + all manually from ASUS for the G634JZ-NM045W laptop) and BIOS, deactivated selective USB power savings, and now I don't know what to do.

Do you have any ideas what I could do?

Thank you!

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3 REPLIES 3

davidtua
Level 7

I'm also having the same problem as you

TheMan1986
Level 7

with the same laptop? Are you still trying to solve the problem?

TheMan1986
Level 7

Had to bring the Laptop to a repair shop and they fixed the problem. It was a driver issue. Strange thing, that this particular driver was only on the lithuanian asus page available