03-03-2024 07:40 AM
Today, suddenly, after leaving my mobile phone connected to the PC in question on the USB-C port and walking away for about an hour, I found the PC on standby. From now on, after turning it back on, the USB-C port no longer worked with any devices. The power supply to the connected devices also failed. Is it a hardware failure? Can someone help me? Thank you in advance
On Windows Device Manager the port still exists and is defined as fully functional. (I attach photo)
03-03-2024 08:15 AM
The phone was a Galaxy s23 ultra (fast charging max 45 Watt).
However, fast charging had been disabled on the device.
I later tried to connect an iPhone 13 but there was no sign of any connection, neither data nor electrical.
03-03-2024 08:21 AM
And you previously charged this iPhone from this particular USB port ?
03-03-2024 08:25 AM
The trouble is that you can't charge iPhones with just anything.
03-03-2024 08:32 AM
It doesn't charge or connect even with a Samsung A33 5G. It doesn't charge or connect even with a Samsung A33 5G. I only use original Samsung and Apple cables