I recently bought a StrixG17 (Ryzen 7000/9, RTX 4060, 16Gb DDR5) and I have to say I'm pretty disappointed so far.
As the subject implies, the laptop is constantly freezing, meaning I have to force shut it down to work with the machine. The thing is that these kinds of issues happen almost immediately after turning it on, like completely freezing on the password input (Windows 11 Home). Sometimes, even after restarting the laptop I get another freeze situation of the bat. Also, I have also experienced the occasional blue screen of death.
I don't know if it is connected to the thing, but I also noticed that when I disconnect the charger while the laptop is on, there is a system stutter for like a second, and the screen flickers. Turning the power charger on again makes the screen to flicker a bit, but there is no system stutter (like watching a YouTube video and suddenly you have like 1fps for one second).
Things I have done so far to solve the issue:
- Update all the drivers, either by going to the official Asus Driver page (and inputting my laptop's serial number), or downloading from the official websites (like AMD and Nvidea);
- Running a system check to find corrupt files, like sfc /scannow, msdt.exe -id DeviceDiagnostic, DISM.exe /Online /Cleanup-image /Restorehealth;
- Turning the laptop off, removing all physical connections (including charger), and pressing the power button for 1 minute to reset the BIOS.
- Reinstalling Windows 11.
Nothing solved the issue. I already RMA the laptop, the people at Asus mentioned they solve the blue screen situation by resetting the system (LOL), which I mentioned before that it was done here at home.
Suffice it to say that the faulty laptop is still here with no solution so far, so I'm about to RMA it again.
I bought this thing to game and the reason for Asus is that I have an older laptop, from the same brand, that is still running for about six intense years of studying, working and gaming. Fantastic machine, so I had no second thought to follow Asus once again and kind of blow my budget. Now, I'm having second thoughts for real.
Did you ever found something like this?
