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Strix G531GV Connection issue

endtheson
Level 7

I was playing games, & one day my wifi connections started having problems. It just turned off itself, & the icon disappeared. The screen froze, the in-game sound buzzed. Then I checked in the device manager & found this "Intel Wireless-AC 9560" isn't functioning properly. I looked up the internet, tried various solutions, included downloading latest driver from Intel website, clean boot etc, yet none of em helped.

So I went & checked the device's properties, & I saw this info pops out every time I restart my PC:-

Device PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&1&A3 had a problem starting.

Driver Name: oem7.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw08
Lower Filters:
Upper Filters: vwifibus
Problem: 0x0
Problem Status: 0xC00000E5

I couldn't find any solutions, I wonder if anyone here can help me with this? issit a problem with the graphic card or wireless drivers? TY

PC Specification - ROG Strix G531GV, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 32gb ram, Win11

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1 REPLY 1

endtheson
Level 7

Update: I reinstalled Windows 11, now another driver is not functioning:-

Device PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&1&A3 had a problem starting.

Driver Name: oem42.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw08
Lower Filters:
Upper Filters: vwifibus
Problem: 0x0
Problem Status: 0xC00000E5