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Strix 15 G533QS (2022) Fresh Windows 11 Install on a new SSD - SSD not visible for the installer

DevRaccoon
Level 8

I started experiencing a huge lag working with the SSD in my less than 2 years old laptop. The lag is so severe, that anytime anything is trying to touch the disk makes it 100% busy and the laptop basically becomes unusable.

I decided to go with a fresh Windows installation on a brand new M2 SSD. So, I got samsung 980 pro 1TB SSD drive, inserted that into the laptop, checked that the drive is visible in BIOS, booted from Windows 11 installation media and found that the installer does not see the drive at all.

It is AMD based laptop and many videos and articles are talking about using correct drivers to run the installer, but I can't find those that will work.

If anybody faced that issue before, please share your case and hopefully the solution.

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1 ACCEPTED SOLUTION

Accepted Solutions

DevRaccoon
Level 8

I have found the culprit and the solution:
- the problem apparently was in the way how I was creating the installation media. From a macbook I was downloading windows ISO and was copying it on a flash drive using 'dd' command. Using this method both Windows 10 and 11 were not able to see the new SSD.
- when I tried a installation USB that I created using Installation Creator tool provided by Microsoft, the same version of windows was able to detect the SSD. I created the USB on the same laptop that I planned to install Windows on.

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4 REPLIES 4

Bogus5
Level 12
When you are installing or reformatting Windows, you might get the error message showing the drives can't be found. Watch this video to know how to fix. You can also check the following links for more help. [Notebook] Troubleshooting - How to fix the problem that cannot find drives when installing

DevRaccoon
Level 8

Thanks for the reply, but this solution does not work for me. The windows installers installs the driver and just says that no new devices found with the driver. Also, I don't have VMD option in BIOS at all.

DevRaccoon
Level 8

I just tried to install windows 10 instead of windows 11 and the windows 10 installation does seem to see the SSDs. I wonder how can I make windows 11 installer do the same.

DevRaccoon
Level 8

I have found the culprit and the solution:
- the problem apparently was in the way how I was creating the installation media. From a macbook I was downloading windows ISO and was copying it on a flash drive using 'dd' command. Using this method both Windows 10 and 11 were not able to see the new SSD.
- when I tried a installation USB that I created using Installation Creator tool provided by Microsoft, the same version of windows was able to detect the SSD. I created the USB on the same laptop that I planned to install Windows on.