SEND SOME HOPE!!

[BeastboySmokie]

I have purchased a ROG STRIX G712LU in the year 2020. The laptop has been running fine but off lately for a couple of months I am unable to play any games on it. Even I am unable to play through games which released over 10 years back! So the issue that I have been facing is whenever I turn on any game the fan gets extremely noisy and temperature hits above 95 degrees. Game is extremely lag as if I play them in a 1 second slow motion. I contacted ASUS couple of times, they sent technicians twice. First time the technician ripped open my laptops battery, heatsinks, fans and cleaned everything.... even the RAM. Next up he placed everything back but was rewarded with a blank screen. Made a few calls and then seems like his supervisor suggested him to remove a RAM... which he did!! Stating the RAM is not working and is corrupted. Waaaww!!! I was hell bent to play and still continued to play games with 1 second slow mo's! But later realized that the battery is not working at all.
Here's the second part of the story! Made another call to ASUS crying for help! Now they sent a guy who looked much senior and had the look in his face of a problem solver! Rip open my laptop again! Hell Yeah! I was so excited I was finally gonna enjoy some play time! He cleaned all the dust and all... Now finally I showed him the RAM which the previous technician stated as corrupted! This guy slides the RAM in for a check. Next up he told me the previous guy did not connect the battery to the system itself which is why it was showing as not working!
Oh man I got so excited! Battery connected, RAM set back in, fans all clean! Time to turn on the system! Worked just perfectly and no sound from the Fan. Checked the armory crate and was blown back seeing a 95 degrees on my laptop that too when it is not even in the performance mode! The technecian said its very normal for a laptop! I believed him! I wanted to play! 2 days later i can hear the fans howling and crying for a swift death.... I can hear them from 2 bedrooms away!

The service people clearly had no knowledge about what the problem really is, they never found out! i even said if  they can help look into it and suggest if I need to change any parts but they said the ASUS app shows everything is correct and running smooth!

I must be the first blind person on earth who can see things! Like the DareDevil!

Someone please suggest what needs to be done here! Your help and advice is greatly appreciated! But please HELP!

[ElectroStingz]

Hello,

Did either of the techs take out the heat sink, metal block that covers the CPU, GPU, GPU MEM and power circuits and clean / redo any of the thermal paste?

Eg, 

If not that is more than likely the problem, the thermal paste does'nt last forever and must be redone. For a laptop of your age it will need a complete clean and all new paste applied, in the above image the blue parts too which is thermal putty, covers the GPU memory chips and various Power regulators.

[BeastboySmokie]

Yeps they did. Took the whole thing out and cleaned. But they just put the thermal paste above the GPU and CPU chip not around the areas where you just showed above in the image. I hoped that the laptop will run at least a few months but the problem started again two days max at tops. Since then I didn't ask for another revisit from the technicians because I am just losing out on the service charges and there is no solutions to it which I am getting. Any idea what I can do to get a fix here so I can run my laptop in peace?

[ElectroStingz]

Take it apart and have a look, should be quite straight forward especially if you watched :).

The blue parts in my image are thermal putty, when new this is quite soft and can be reused up to a certain point. Overtime it will get quite solid and set in place so for example a laptop over 3 years old you cannot just take the heatsink off and expect this to work, due to the way it sets it may even prevent the heatsink from making good contact with the CPU and GPU. 

Other than that, did they use Liquid metal thermal paste on the CPU?  (looks silver and not grey, and comes out like liquid / T-1000 (terminator looking))