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Scar 18 5090 usb disconnects

MoeImam
Level 7

Hey guys I recently purchased a scar 18 5090 that was delivered today, whenever im gaminh after a few minutes the 2 thunderbolts dont work which have my monitor and headphones connected unless i unplug and plug them in, or fully restart the laptop, all my peripherals also disconnect, and I have to force shut down the laptop since the screen and track pad aldo freeze, I tried uninstalling  the drivers, updating to the latest bios, installed all windows updates, factory reset, cleared static electricity by holding down the power button and the issue remains i really like the laptop but its a shame that I might have to return it due to it being non functional.

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