ROG Strix SCAR 18 G834JY

[Dominik123]

I'm having the issue with processor Intel® Core™ i9-13980HX reaching 95 degrees in gaming or video compression, which causes Core Throttling to prevent overheat. I'm wondering how many people have the same problem with this model. Do you report this to the ASUS Service Center? Seems like the liquid metal is not applied properly by the ASUS. Below the charts with my CPU temps and chart for temp. per core average in CPU Temp.

Chart for every core temp. separatelyCores temp. in time under load

[gaboxx]

yes i have same problem with overheating my ROG Strix SCAR 18 with same processor.... Intel® Core™ i9-13980HX.

I have readed another customer writing here in forum that he applied liquid paste on his notebook but it helped only slightly with temperatures to sink....

[Kantana]

I thought it's normal to throttle when all cores are fully loaded? Eg running Cinebench R23 using turbo mode, I see all cores loaded and frequencies 4.3-4.7 GHz.  The temps approach 95°c then frequencies drop to allow temps to recover and it cycles in the 4.3-4.7GHz range.

Raptorlake is designed to boost frequencies as much as power budgets and  temps allow.  What frequencies are you maintaining under fully loaded all cores?

My Cinebench R23 multi core standard tests get me over 30,000. Any lower and I would clean my fans, heatsinks or consider reposting.

[gaboxx]

I have done undervolting only via Bios (latest version) -80 mw. My Cinebench R23 multi score 27877.  Temps approaching 97°c.... and Core frequencies between 3,2 - 3,4 GHz range.

[Kantana]

That's doesnt sound too bad, have you cleaned your fans and heatsinks since you bought it?  My scores were about 27k after I used the notebook a year and there were some dust.

Try cleaning it out and retesting after.  If still no improvement consider reposting.

[gaboxx]

My notebook is crystal clear i clean it from dust day by day.... i have opened lid and it has no dust at all... also i using compressed air dust cleaner in can... i dont get it only because 2 weeks before bios update was everything ok score 33800 😒 I have checked everything, yes i running test on turbo mode via armoury crate software, yes i have checked baterry efectivnes power managment in windows is set to performance mode.... i dont know where is problem... last help is buing a liquid metal and redone aplication 🤷‍♂️ or downgrade bios....

[Kantana]

Someone posted here that bios 329 raised temps 5-6°c.  Maybe that's why you have lower scores?  I last tested with bios 329 while on air con, room temp 24°c.

[gaboxx]

So after opening my laptop I seen that.... basicaly my gpu and cpu didnt have liquid metal on them at all... you can see black spots from high temps i had... now after applying new liquid metal temps in games  goes 10 degrees down and  too my Cinebench R23 score before hardly 28000 pts now 34249 pts... its big difference i reccomend to all with high temp problems, to reaply liquid metal it is worth it 

[Kantana]

So after repairing with liquid metal what are your peak CPU speeds when running Cinebench?  Assume they will still be below peak all cores 5.2GHz?  

How long have you had your notebook for?  I'm worried we will have to repaste once a year to maintain performance.

[gaboxx]

It is now 1 and half year of using my laptop and here is screenshot from test.